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Housing Hartlepool manages over 7000 homes in Hartlepool and the surrounding villages.

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Office Update

We would like to inform our customers that our Greenbank office is no longer open. Our lease on the building has now come to an end and the building has been handed back to Camerons who have owned the building for over 200 years.

We are delighted to announce that on Monday 6th October, our brand new Customer Service Centre will open at Titan House on York Road. The office will be open from 8.00 – 5.00pm Monday to Friday and will offer a range of services to all Housing Hartlepool and Thirteen customers.

Please contact to contact us on 08000 525399 (select option 4)

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Housing Hartlepool

Main office

TS24 7QS

Our offices

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Customer services: 01429 525252
(Lines open Monday to Friday 8am - 5pm)

Report a repair: 0800 052 5399 (24 hours a day)

Report anti-social behaviour: 01429 525252
(24 hours a day)

Awards & accreditations

Investor in People and Customer Service Excellence Awards

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